25 May Arcus Universe Customer Satisfaction Score Is 93% For 2021
Every six months, Acumatica conducts customer surveys to find out if customers are satisfied with the services they receive from their implementation partners.
Arcus’s CSAT score is the average of all the scores Acumatica received from customers that respond to the survey, with each customer scoring the partner on a 5-point scale.
Arcus Universe CSAT Score is 93% for 2021.
In the questionnaire, Acumatica asked questions about frequency of communication with the Arcus team, level of general satisfaction with Arcus as Acumatica implementation partner, the quality of helpdesk support and the level of understanding of our clients’ business needs.
If you are searching for a trustworthy ERP implementation partner, feel free to contact us! We prove our trustworthiness with our results.