Successful change management contributes to risk elimination in an ERP implementation. Often, with change comes the customary stepping outside of the commodore zone which for individuals and businesses alike can be very painful. But if handled correctly, change will see the seed for long-term growth...
Acumatica CEO Jon Roskill opened Acumatica Summit 2022 in Las Vegas with his welcome keynote presentation. The main messages of this summit were focused on the extent to which the digital transformation journey is translating into business agility and how quickly customers are benefiting from...
Customer Relationship Management (CRM) allows businesses to maintain contact and ongoing relationships with clients. An effort from all departments, from marketing and sales to customer support, can more easily be coordinated via CRM. From this, a full picture of each customer can be portrayed, allowing...
Twice a year, Acumatica conducts customer surveys (CSAT) to find out if its clients are satisfied with the services they receive from their Acumatica implementation partners. The Acumatica Partner Framework has defined the minimum Customer Satisfaction Scores (CSAT) that partners must attain to make sure that...
The first Acumatica live summit after the pandemics started yesterday in Las Vegas, NV. It's an event that brings together Acumatica customers, partners and industry analysts. On Day 1 Acumatica Chief Executive Officer, Jon Roskill, has opened Summit 2021. He mentioned many interesting things from business...
Last year we all witnessed how fragile businesses can be if they don’t have a crisis management plan developed. You can read more about Brexit and business continuity management here. In this article, we will focus on a more broad concept - business resilience, which...
The recent Acumatica release 2021 R1 announced in March has focused on three key elements for ERP success; - time-saving, best-in-class functionality and flexibility. These elements are very important for business continuity in these times of uncertainty and Acumatica customers now have an even better...
Brexit has already shown an influence on not only the UK but the world economy. As always, technology will prevail as the unknown answer to most problems but solutions to manage cross-border business are essential as we absorb the ‘new normal’ and its corresponding uncertainty....
Understanding ERP Security Best practices is the cornerstone of success in ERP implementation and ongoing management. In the first part of this article (ERP Security Management For SMBs), we described the key elements of cloud ERP security management. In this article, we will analyse the...