Successful change management contributes to risk elimination in an ERP implementation. Often, with change comes the customary stepping outside of the commodore zone which for individuals and businesses alike can be very painful. But if handled correctly, change will see the seed for long-term growth...

Las Vegas, January 25, 2022, Acumatica Summit 2022 was packed with exciting announcements from product updates to new integrations - all improving the already powerful cloud ERP solution.   At Acumatica Summit Day 2 was an audience of more than 2,000 customers, partners, media, and analyst attendees....

Acumatica CEO Jon Roskill opened Acumatica Summit 2022 in Las Vegas with his welcome keynote presentation.  The main messages of this summit were focused on the extent to which the digital transformation journey is translating into business agility and how quickly customers are benefiting from...

Customer Relationship Management (CRM) allows businesses to maintain contact and ongoing relationships with clients.  An effort from all departments, from marketing and sales to customer support, can more easily be coordinated via CRM. From this, a full picture of each customer can be portrayed, allowing...

Twice a year, Acumatica conducts customer surveys (CSAT) to find out if its clients are satisfied with the services they receive from their Acumatica implementation partners.  The Acumatica Partner Framework has defined the minimum Customer Satisfaction Scores (CSAT) that partners must attain to make sure that...